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1 month ago

Instacart slaps NYC shoppers with surprise ‘regulatory response fee’ after new city law kicks in

New Yorkers relying on the convenience of grocery delivery were blindsided this week when Instacart suddenly slapped a new fee on orders, a move the company tied to a sweeping city law that went into effect Monday.Customers will now pay an additional fixed $5.99 fee at checkout, labeled as a "Regulatory Response Fee."According to the city’s website, app-based couriers delivering groceries through third-party platforms, such as Instacart, are now entitled to earn at least $21.44 per hour — the same rate that has applied to restaurant delivery workers, including Uber Eats and DoorDash, since Apr...